| | Issue | Services affected | Location | Start date |  | Network Maintenance: Cisco MPLS Routers | MPLS | n/a | 17th Nov 2025 00:00 |
| Network maintenance: ARMITAGE (CRQ000000171666) | Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 5th Dec 2025 00:01 |
| Network maintenance: Horton Bank (CRQ000000171667) | Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 5th Dec 2025 00:01 |
| Network maintenance: Wansford (CRQ000000172925) | Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 5th Dec 2025 00:05 |
| Network maintenance: Multi (CRQ000000172926) | Ethernet, EoFTTC & EFM via TalkTalk | n/a | 5th Dec 2025 00:05 |
| Network maintenance: Riccall (CRQ000000172924) | Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 5th Dec 2025 00:05 |
| Network maintenance: Gowerton (CRQ000000172923) | Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 5th Dec 2025 00:05 |
| Network maintenance: Multi (CRQ000000172711) | Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 5th Dec 2025 00:05 |
| Cable maintenance: Granton (CRQ000000172095) | Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 9th Dec 2025 00:01 |
| Network maintenance: Farnworth (CRQ000000172678) | Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 9th Dec 2025 00:01 |
| Network maintenance: Multi (CRQ000000172097) | Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 10th Dec 2025 00:01 |
| Network maintenance: PENKRIDGE (CRQ000000171670) | Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 10th Dec 2025 00:01 |
| Network maintenance: MADELEY (CRQ000000171672) | Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 11th Dec 2025 00:01 |
| Network maintenance: AUDLEY (CRQ000000171671) | Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 11th Dec 2025 00:01 |
| Network maintenance: Granton / Kirkliston (CRQ000000172559) | Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 12th Dec 2025 00:00 |
| Network maintenance: HUNSLET (CRQ000000171681) | Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 17th Dec 2025 00:01 |
| Network maintenance: Liverpool Central (CRQ000000171680) | Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 17th Dec 2025 00:01 |
| Network maintenance: GATEACRE (CRQ000000171976) | Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 19th Dec 2025 00:01 |
| | Issue | Services affected | Location | Last update |  | INC000101033288 - P3 - Single Exchange - WWYEAL - Local Backhaul drop | Extranet, Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, MPLS, FTTC via TalkTalk | n/a | 10th Dec 2025 02:20 |
| INC000101033251 - P3 - Single Exchange - WMBID - Local Backhaul drop | Extranet, Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, MPLS, FTTC via TalkTalk | n/a | 9th Dec 2025 10:35 |
| INC000101032985 - P3 - Single Exchange - ESFOU - FOUNTAINBRIDGE - Local Backhaul drop | Connection, Extranet, Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, MPLS, FTTC via TalkTalk | n/a | 9th Dec 2025 06:03 |
| INC000101032343 - Network - P3 -Single Exchange - SMCG - Local Backhaul drop | Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 8th Dec 2025 22:35 |
| Fixed Wire Testing - Corsham B Feed: CRQ | None | Corsham | 8th Dec 2025 22:33 |
| INC000101032828 - P3 - Single Exchange - STBOSMB - Boscombe - Loss of data service | Connection, Extranet, Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, MPLS, FTTC via TalkTalk | n/a | 8th Dec 2025 22:31 |
| INC000101031465 - P3 - Single Exchange - STSALIS - Salisbury - DSLAM Issue - Loss of Data Service | Extranet, Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 8th Dec 2025 19:06 |
| INC000101032176 - P3 - Single Exchange - MRSTE - Local Backhaul flapping | Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 7th Dec 2025 20:42 |
| INC000101031632 - P3 - Single Exchange - LSTHO - Thornton Heath - Cablelink drop | Extranet, FTTC via TalkTalk | n/a | 6th Dec 2025 09:03 |
| INC000101030642 P3 Single Exchange - STALSFD - Alresford - Loss of Connectivity to Device | DSL via TalkTalk | n/a | 5th Dec 2025 19:55 |
| Network maintenance: Multi (CRQ000000172710) | Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 5th Dec 2025 10:20 |
| Network maintenance: Cooden (CRQ000000171418) | Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 5th Dec 2025 10:19 |
| Network maintenance: Multi (CRQ000000172708) | Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 5th Dec 2025 10:19 |
| Network maintenance: Multi (CRQ000000172598) | Ethernet, EoFTTC & EFM via TalkTalk | n/a | 5th Dec 2025 10:19 |
| Network maintenance: Multi (CRQ000000172592) | Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 5th Dec 2025 10:18 |
| Network maintenance: Bishopston (CRQ000000172593) | Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 5th Dec 2025 10:18 |
| INC000101030493 - P2 - Initial - Network - Multiple Exchanges - EAHNS- EADSM - EAHEA - Loss of data | Extranet, Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 4th Dec 2025 19:12 |
| INC000101030470 - P3 - Single Exchange - WWBODM - Bodmin - Cablelink drop | Extranet, DSL via TalkTalk, FTTC via TalkTalk | n/a | 4th Dec 2025 05:36 |
| INC000101030416 - P3 - Single Exchange - LVBRO - Bromborough - Cablelink drop | Extranet, Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 4th Dec 2025 03:54 |
| INC000101030018 - P3 - Single Exchange - WSHAM - Hamilton - Multiple Cablelink drops - BAACRP | Extranet, Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 4th Dec 2025 03:14 |
| INC000101030461 - P3 - Single Exchange - STCADNM - Local Backhaul drop | Extranet, Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 4th Dec 2025 02:04 |
| INC000101029174 - P3 - Single Exchange - EAIPS - Ipswich - Loss of Data Service - Cable link Down | Extranet, FTTC via TalkTalk | n/a | 4th Dec 2025 02:02 |
| INC000101030465 - P3 - Single Exchange - SWNE-EX - Location_unavailable - Cablelink drop | Extranet, Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 4th Dec 2025 00:50 |
| INC000101030209 - P3 - Multiple Exchanges - EA _ East Anglia region - Backhauls Down | Extranet, Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 3rd Dec 2025 23:01 |
| P3 - Initial - INC000101030154 - Network - Single device - SLDR - 100% packet loss | Extranet, Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 3rd Dec 2025 19:39 |
| P2 - INC000101029466 - Single Exchange - EAIPS - Ipswich | Extranet, Ethernet, EoFTTC & EFM via TalkTalk | n/a | 3rd Dec 2025 19:13 |
| Network maintenance: Gorseinon (CRQ000000171416) | Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 3rd Dec 2025 09:54 |
| Network maintenance: Multi (CRQ000000172591) | Ethernet, EoFTTC & EFM via TalkTalk | n/a | 3rd Dec 2025 09:53 |
| Network maintenance: Multi (CRQ000000172587) | Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 3rd Dec 2025 09:53 |
| Network maintenance: Rugeley (CRQ000000172590) | Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 3rd Dec 2025 09:52 |
| Network elements upgrade: Multi (CRQ000000172732) | EoFTTC, FTTC& FTTP | n/a | 3rd Dec 2025 09:52 |
| Network elements upgrade: Smethwick (CRQ000000172876) | Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 3rd Dec 2025 09:52 |
| Service migration: New Romney (CRQ000000172715) | Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 3rd Dec 2025 09:51 |
| Network maintenance: BIRMINGHAM CENTRAL (CRQ000000171958) | Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 3rd Dec 2025 09:51 |
| INC000101029783 - P2 - Multiple regions - LV/ MR and LC - Loss of data | Extranet, FTTC via TalkTalk | n/a | 2nd Dec 2025 23:30 |
| INC000101028412 - P3 - Initial - Network - Single Exchange - LSTED - Teddington - Cablelink drop | FTTP,EoFTTC,EOFTTP. , Extranet, FTTC via TalkTalk | n/a | 2nd Dec 2025 22:24 |
| INC000101029729 - P2 - Multiple Exchanges - CM/EM - Service Impacting - Backhaul drop | Extranet, BT Ethernet, Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 2nd Dec 2025 22:20 |
| INC000101029137 - P3 - Multiple Regions - High Latency being reported by Partners | Extranet, Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 2nd Dec 2025 18:55 |
| Network elements upgrade: STIRLING / FALKIRK(CRQ000000172609) | Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 2nd Dec 2025 09:52 |
| Network elements upgrade: Multi (CRQ000000172737) | EoFTTC, FTTC& FTTP | n/a | 2nd Dec 2025 09:52 |
| Network maintenance: Multi (CRQ000000172549) | Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 2nd Dec 2025 09:51 |
| Network maintenance: Multiple Sites (CRQ000000172550) | Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 2nd Dec 2025 09:51 |
| Network elements upgrade: Multi (CRQ000000172736) | EoFTTC, FTTC& FTTP | n/a | 2nd Dec 2025 09:50 |
| Network maintenance: Multiple Sites (CRQ000000172552) | Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 2nd Dec 2025 09:50 |
| Network elements upgrade: Multi(CRQ000000172734) | EoFTTC, FTTC& FTTP | n/a | 2nd Dec 2025 09:49 |
| Network elements upgrade: Multi (CRQ000000172734) | EoFTTC, FTTC& FTTP | n/a | 2nd Dec 2025 09:49 |
| Network elements upgrade: Multi (CRQ000000172733) | EoFTTC, FTTC& FTTP | n/a | 2nd Dec 2025 09:48 |
| Network maintenance: Burnley (CRQ000000171400) | Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 2nd Dec 2025 09:47 |
| Network maintenance: Multiple Sites (CRQ000000171401) | Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 2nd Dec 2025 09:46 |
| Network maintenance: Multiple Sites (CRQ000000172665) | Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 2nd Dec 2025 09:46 |
| Network maintenance: Multiple Sites (CRQ000000172666) | Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 2nd Dec 2025 09:45 |
| Network maintenance: VICTORIA (CRQ000000171645) | Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 2nd Dec 2025 09:44 |
| Network maintenance: BRIERLEY HILL (CRQ000000171652) | Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 2nd Dec 2025 09:44 |
| Network maintenance: BROMSGROVE (CRQ000000171945) | Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 2nd Dec 2025 09:43 |
| Network maintenance: HURLEY (CRQ000000171939) | Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 2nd Dec 2025 09:43 |
| Network maintenance: MARKET BOSWORTH (CRQ000000171641) | Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 2nd Dec 2025 09:43 |
| Network maintenance: Kidderminster (CRQ000000171649) | Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 2nd Dec 2025 09:42 |
| Network maintenance: XXXX(XXXXXX) | Testing, MPLS | n/a | 2nd Dec 2025 09:42 |
| INC000101029348 - P3 - Single Exchange - SWNE-EX - Cablelink drop | Extranet, Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 2nd Dec 2025 01:07 |
| INC000101027925 - P3 - Single Exchange - SWAAZ - Local Backhaul drop | Extranet, Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 29th Nov 2025 01:31 |
| INC000101027940 - Single Exchange - EAHON - Local Backhaul drop | Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 29th Nov 2025 01:28 |
| INC000101026606 - Single Exchange - MRBLA - Manchester Blackfriars - Loss of Voice and Data Services | Ethernet, EoFTTC & EFM via TalkTalk | n/a | 29th Nov 2025 01:24 |
| INC000101026893 - Single Exchange - NEDU - DURHAM - loss of voice and data services - Ethernet fault | Ethernet, EoFTTC & EFM via TalkTalk, DSL via TalkTalk, FTTC via TalkTalk | n/a | 29th Nov 2025 01:22 |
| INC000101027873 - P3 - Network - Single Exchange - WWBARN - Barnstaple - Cablelink drop | EoFTTP, EoFTTC, FTTP , Extranet, FTTC via TalkTalk | n/a | 28th Nov 2025 22:28 |
