| Current Status: | Closed |
|---|---|
| We identified an issue that impacted customer connectivity. Some customers in South Downs and North Downs and Weald regions may have experienced Quality of service issues at between 21:55 and 22:05 due to network congestion.
All services have now recovered. Locations: SDBGNRR - Bognor Regis SDWWST - Worthing West NDEGR - East Grinstead SDRNGMR - Ringmer SDWTHDN - Withdean NDMAY - Mayfield SDHSSCK - Hassocks SDHV - Hove NDRYE - Rye We understand the impact this may have caused and appreciate your patience and understanding. WorkLog Submit Date : 24/04/2024 23:57:33 We're happy to report that service has been restored. Some customers going through NGE001.HOV experienced Quality of Service issues due to Congestion on our network. We'll continue to monitor the impacted services and reopen the incident if there are further issues. WorkLog Submit Date : 25/04/2024 00:00:30 We're happy to report that service has remained stable and we'll now close this incident. WorkLog Submit Date : 25/04/2024 00:12:04 | |
| Start date: | 00:04 25th Apr 2024 |
| End date: | 00:18 25th Apr 2024 |