| Current Status: | Closed |
|---|---|
| We identified an issue that impacted customer connectivity. The backhaul to the exchange briefly dropped and self-recovered.
All services have now recovered. Locations: EMSPCOT - SAPCOTE We understand the impact this may have caused and appreciate your patience and understanding. WorkLog Submit Date : 24/04/2024 14:47:25 We're happy to report that service has been restored. The circuit recovered on its own, an RFO can not be determined We'll continue to monitor the impacted services and reopen the incident if there are further issues. WorkLog Submit Date : 24/04/2024 14:56:33 We're happy to report that service has remained stable and we'll now close this incident. WorkLog Submit Date : 24/04/2024 14:56:46 We're happy to report that service has been restored. The circuit recovered on its own, an RFO can not be determined We'll continue to monitor the impacted services and reopen the incident if there are further issues. WorkLog Submit Date : 24/04/2024 14:56:33 We're happy to report that service has remained stable and we'll now close this incident. WorkLog Submit Date : 24/04/2024 14:56:46 | |
| Start date: | 15:24 24th Apr 2024 |
| End date: | 21:34 24th Apr 2024 |