INC000100699392 - Single Exchange - EMWESTO - Weston Favell - Loss of voice and data services - MPS

Details:

Current Status:Closed
Our initial analysis shows the issue is impacting service in Weston Favell (EMWESTO). We're currently working through the impact and issue and will look to provide more detail as soon as we have it.

We'll keep you informed and updated on developments. Our priority is to restore service to normal operations with minimal disruption as soon as possible.

WorkLog Submit Date : 24/04/2024 13:43:20

?Following further analysis, we've determined that this incident is no longer required and will be cancelled due to the below reason:

We have only lost management to the device. The device is online and passing customer traffic normally.

We apologise for any inconvenience or confusion this may have caused.

WorkLog Submit Date : 24/04/2024 14:09:29


Start date:13:46 24th Apr 2024
End date:15:08 24th Apr 2024