| Current Status: | Closed |
|---|---|
| We've identified an issue impacting customer connectivity.
Locations impacted: Hyde (MRHYD) Service and customer volumes impacted: FTTC/FTTP: 56 Below is a summary of our initial findings and next steps: An Openreach-provided cablelink circuit is down, causing a loss of data services to customers. We are beginning investigations. We understand the impact this may have caused and appreciate your patience and understanding. WorkLog Submit Date : 23/04/2024 09:23:42 We're happy to report that service has been restored. Our field engineer has attended and restored the connection. We'll continue to monitor the impacted services and reopen the incident if there are further issues. WorkLog Submit Date : 23/04/2024 10:57:07 | |
| Start date: | 11:03 23rd Apr 2024 |
| End date: | 11:03 23rd Apr 2024 |