INC000100698758 - Single Exchange - CMBRU - Brownhills - Loss of voice and data services

Details:

Current Status:Closed
We identified an issue that impacted customer connectivity. The backhaul to the exchange briefly dropped and self-recovered.

All services have now recovered.

Locations:

CMBRU - BROWNHILLS

Service and customer volumes impacted:

Ethernet: 21

MPF: 151

SMPF: 18



We understand the impact this may have caused and appreciate your patience and understanding.

WorkLog Submit Date : 23/04/2024 09:21:55

?We're happy to report that service has remained stable and we'll now close this incident.

WorkLog Submit Date : 23/04/2024 09:22:10

Start date:10:58 23rd Apr 2024
End date:10:59 23rd Apr 2024