| Current Status: | Closed |
|---|---|
| We've identified an issue impacting customer connectivity.
Locations impacted: EMBASFO - Basford� Service and customer volumes impacted: SMPF - 33 Below is a summary of our initial findings and next steps: A DSLAM in the exchange is down We understand the impact this may have caused and appreciate your patience and understanding. WorkLog Submit Date : 23/04/2024 07:56:28 We're happy to report that service has been restored. We carried out a remote system switchover to restore service We'll continue to monitor the impacted services and reopen the incident if there are further issues. WorkLog Submit Date : 23/04/2024 08:00:04 ?We're happy to report that service has remained stable and we'll now close this incident. WorkLog Submit Date : 23/04/2024 08:00:17 | |
| Start date: | 08:06 23rd Apr 2024 |
| End date: | 08:06 23rd Apr 2024 |