INC000100698498 - Single Exchange - LNPON - Ponders End - Loss of data services - Openreach backhaul

Details:

Current Status:Closed
We identified an issue that impacted customer connectivity. Services have now recovered.

The backhaul to the exchange dropped and services moved over to the resilient link. There may have been a brief disruption whilst connectivity was restored across the alternate link.

Locations:

LNPON - Ponders End

We understand the impact this may have caused and appreciate your patience and understanding.

WorkLog Submit Date : 22/04/2024 16:46:02

?We're happy to report that service has remained stable and we'll now close this incident.

WorkLog Submit Date : 22/04/2024 16:47:52
Start date:17:24 22nd Apr 2024
End date:17:24 22nd Apr 2024