INC000100698325 - Multiple Exchanges - REGION (NI) - Loss of data services - Multiple cable-links

Details:

Current Status:Closed
We've identified an issue impacting customer connectivity.

Our initial analysis shows the issue is impacting service in Northern Ireland region. We're currently working through the impact and issue and will look to provide more detail as soon as we have it.

Locations impacted:

NIPO - Portadown
NIORM - Ormeau
NILDM - Londonderry/Meg

We'll keep you informed and updated on developments. Our priority is to restore service to normal operations with minimal disruption as soon as possible.

WorkLog Submit Date : 22/04/2024 10:45:41

Following further analysis, we've determined that this incident is no longer required and will be cancelled due to the below reason:

The cable-links that went down are not carrying traffic

We apologise for any inconvenience or confusion this may have caused.

WorkLog Submit Date : 22/04/2024 11:45:45


Start date:10:57 22nd Apr 2024
End date:12:01 22nd Apr 2024