| Current Status: | Closed |
|---|---|
| We identified an issue that impacted customer connectivity. Some customers in the East Anglia region may have experienced Quality of service issues at around 20:15 due to network congestion.
All services have now recovered. Locations: EABLU - BLUNDESTON EAFRP - FREETHORPE EALOD - LODDON EANCC - NORWICH CITY EASOH - SOHAM We understand the impact this may have caused and appreciate your patience and understanding. Work Log Submit Date : 16/04/2024 23:05:48 We're happy to report that service has been restored. Customers experienced Quality of service issues due to Congestion on our network at NGE001.NWI We'll continue to monitor the impacted services and reopen the incident if there are further issues. Work Log Submit Date : 16/04/2024 23:12:29 We're happy to report that service has remained stable and we'll now close this incident. Work Log Submit Date : 16/04/2024 23:16:18 | |
| Start date: | 23:11 16th Apr 2024 |
| End date: | 23:23 16th Apr 2024 |