INC000100696041 - P3 - Multiple Regions - LV and MR - Loss of data services - Multiple Openreach ba

Details:

Current Status:Closed
We identified an issue that impacted customer connectivity. Services have now recovered.

The backhauls to the exchanges dropped and services moved over to the resilient links. There may have been a brief disruption whilst connectivity was restored across the alternate links.

Locations:

LVPAD - Padgate
MRMAC - Macclesfield
MRWIN - Winsford
MRHUL - Hulme Hill
MRNOR - Northwich
MRCON - Congleton
MRWIL - Wilmslow

We understand the impact this may have caused and appreciate your patience and understanding.

Work Log Submit Date : 16/04/2024 20:18:10

We're happy to report that service has remained stable and we'll now close this incident.

Work Log Submit Date : 16/04/2024 20:19:03
Start date:20:26 16th Apr 2024
End date:20:26 16th Apr 2024