| Current Status: | Closed |
|---|---|
| ?We identified an issue that impacted customer connectivity. Services have now recovered.
An Openreach-provided backhaul circuit dropped, causing a loss of voice and data services to customers ?Locations: STURRY (NDSTU) ?Service and customer volumes: Ethernet: 12 MPF/SMPF: 32 ?We understand the impact this may have caused and appreciate your patience and understanding. WorkLog Submit Date : 16/04/2024 12:52:26 We're happy to report that service has been restored. The circuit recovered itself quickly and has been stable for 180 minutes. We will ask Openreach to investigate their network, as checks on our network do not show an issue on our side. We'll continue to monitor the impacted services and reopen the incident if there are further issues. WorkLog Submit Date : 16/04/2024 12:54:15 | |
| Start date: | 12:59 16th Apr 2024 |
| End date: | 12:59 16th Apr 2024 |