INC000100695673 P3 EMDSSFO - Desford - Loss of data services - Backhaul flapped

Details:

Current Status:Closed
We identified an issue that impacted customer connectivity. Services have now recovered.

Some customers connected to Desford exchange may have experienced a brief loss of data services due to a backhaul flap in the network.

Locations:
Desford - EMDSSFO

We understand the impact this may have caused and appreciate your patience and understanding.

WorkLog Submit Date : 16/04/2024 12:21:46

Next Update: 16/04/2024 14:00:00


We're happy to report that service has been restored.
The impacted backhaul has recovered.

We'll continue to monitor the impacted services and reopen the incident if there are further issues.

WorkLog Submit Date : 16/04/2024 12:53:24

Start date:12:34 16th Apr 2024
End date:12:57 16th Apr 2024