INC000100695755 P3- LCWIN - WINDERMERE- Loss of voice and data services - Backhau Flap

Details:

Current Status:Closed
We've identified an issue impacting customer connectivity.

Our initial analysis shows the issue is impacting service in LCWIN - Windermere. We're currently working through the impact and issue and will look to provide more detail as soon as we have it.

We'll keep you informed and updated on developments. Our priority is to restore service to normal operations with minimal disruption as soon as possible.

WorkLog Submit Date : 16/04/2024 12:01:28


We're happy to report that service has been restored.

We observed a flap on the backhaul circuit that feeds the exchange. This recovered by itself and all service has been restored.

We'll continue to monitor the impacted services and reopen the incident if there are further issues.

WorkLog Submit Date : 16/04/2024 12:07:35

Start date:12:07 16th Apr 2024
End date:12:13 16th Apr 2024