| Current Status: | Closed |
|---|---|
| We've identified an issue impacting customer connectivity.
Locations impacted: WNWCH - WHITCHURCH Service and customer volumes impacted: Alt net: 232 Below is a summary of our initial findings and next steps: We can see two ports have gone down on our switch connecting to Freedom Fibre. We understand the impact this may have caused and appreciate your patience and understanding. Work Log Submit Date : 15/04/2024 20:41:21 This has been logged out to Freedom fibre to investigate. We'll continue to keep you informed and updated on any further developments. Work Log Submit Date : 15/04/2024 21:51:36 We're happy to report that service has remained stable and we'll now close this incident. Work Log Submit Date : 15/04/2024 23:45:32 | |
| Start date: | 20:47 15th Apr 2024 |
| End date: | 23:53 15th Apr 2024 |