| Current Status: | Closed |
|---|---|
| We've identified an issue impacting customer connectivity.
Locations impacted: Walsall CMWL Service and customer volumes impacted: VOICE - 100 Below is a summary of our initial findings and next steps: We have identified a loss of voice services to some customers connected to Walsall Exchange. We have tasked an Engineer to site to investigate. We understand the impact this may have caused and appreciate your patience and understanding. Work Log Submit Date : 14/04/2024 05:42:01 We're happy to report that service has been restored. Our engineer attended the exchange and re seated the controller card to restore service. We'll continue to monitor the impacted services and reopen the incident if there are further issues. Work Log Submit Date : 14/04/2024 06:36:53 We're happy to report that service has remained stable and we'll now close this incident. Work Log Submit Date : 14/04/2024 06:37:31 | |
| Start date: | 05:48 14th Apr 2024 |
| End date: | 06:43 14th Apr 2024 |