INC000100664057 - P3 - Single Exchange - WWKNGB - Kingsbridge - Loss of voice and data services - Op

Details:

Current Status:Closed
Priority:
P3

Initial Message:
We identified an issue that impacted customer connectivity. Services have now recovered.

The backhaul to the exchange dropped and services moved over to the resilient link. There may have been a brief disruption whilst connectivity was restored across the alternate link.

Locations:

Kingsbridge (WWKNGB)

We understand the impact this may have caused and appreciate your patience and understanding.

Closure Details:
Due to the impact and severity of this issue, we've decided to downgrade the priority to P4.
Start date:17:31 9th Feb 2024
End date:17:31 9th Feb 2024