INC000100660563 - P3 - Single Exchange - SDPCHVN - PEACEHAVEN - Loss of voice and data services - Op

Details:

Current Status:Closed
We identified an issue that impacted customer connectivity. Services have now recovered.

An Openreach-provided backhaul circuit flapped, causing a loss of voice and data services to customers

Locations:

SDPCHVN - PEACEHAVEN

Service and customer volumes:

Ethernet: 8
MPF/SMPF: 80

We understand the impact this may have caused and appreciate your patience and understanding.

Work Log Submit Date : 02/02/2024 12:52:11


We're happy to report that service has remained stable and we'll now close this incident.

WorkLog Submit Date : 02/02/2024 12:54:03
Start date:13:38 2nd Feb 2024
End date:13:38 2nd Feb 2024