INC000100660100 - P3 - Single Exchange - NIBM - Ballymena - Loss of Data Services - MSAN unreachable

Details:

Current Status:Closed
We've identified an issue impacting customer connectivity.

Our initial analysis shows the issue is impacting service in BALLYMENA / NIBM2-1B. We're currently working through the impact and issue and will look to provide more detail as soon as we have it.

We'll keep you informed and updated on developments. Our priority is to restore service to normal operations with minimal disruption as soon as possible.

WorkLog Submit Date : 01/02/2024 18:07:35

We have an update on the ongoing impact.

Locations impacted:

BALLYMENA / NIBM2-1B

Service and customer volumes impacted:

MPF TBD

We'll continue to keep you informed and updated on any further developments.


Work Log Submit Date : 01/02/2024 18:12:52

We have an update on the ongoing impact.

Locations impacted:

BALLYMENA / NIBM2-1B

Service and customer volumes impacted:

MPF:26

We'll continue to keep you informed and updated on any further developments.


WorkLog Submit Date : 01/02/2024 18:27:59

21:23 01/02/2024 We're happy to report that service has remained stable and we'll now close this incident.


Start date:18:19 1st Feb 2024
End date:21:23 1st Feb 2024