INC000100659752 - P3 - Multiple Regions - SM and SS - Loss of data services - Multiple backhauls to

Details:

Current Status:Closed
We identified an issue that impacted customer connectivity. Services have now recovered.

The backhaul to the exchanges dropped and services moved over to the resilient links. There may have been a brief disruption whilst connectivity was restored across the alternate links.

Locations:

smwi - WITNEY
ssswn - SWINDON
ssfgn - FARINGDON
sscrd - CRICKLADE
ssfrd - FAIRFORD
sscir - CIRENCESTER

We understand the impact this may have caused and appreciate your patience and understanding.

WorkLog Submit Date : 01/02/2024 10:48:05

We're happy to report that service has remained stable and we'll now close this incident.

WorkLog Submit Date : 01/02/2024 10:48:22

Start date:11:10 1st Feb 2024
End date:11:10 1st Feb 2024