INC000100623410 Single Exchange - NIBA - Bangor - Loss of data services - Switch down


Current Status:Closed
We've identified an issue impacting customer connectivity.

Our initial analysis shows the issue is impacting service in Bangor - NIBA. We're currently working through the impact and issue and will look to provide more detail as soon as we have it.

We'll keep you informed and updated on developments. Our priority is to restore service to normal operations with minimal disruption as soon as possible.

WorkLog Submit Date : 20/11/2023 16:07:01

20:28 20/11/2023 We have tasked Engineer to site. Awaiting an ETA.

21:08 20/11/2023 Engineer has arrived at site.

22:24 20/11/2023 Services have recovered.

?We're happy to report that service has remained stable and we'll now close this incident.

WorkLog Submit Date : 20/11/2023 22:16:31

Start date:16:16 20th Nov 2023
End date:22:24 20th Nov 2023