INC000100622216 - P3 - Single Exchange - WMIPS - IPSLEY - Total Loss of Services - Unit Reloaded

Details:

Current Status:Closed
Priority:
P3

Initial Message:
We identified an issue that impacted customer connectivity. Services have now recovered.

We can see our switch reloaded causing a brief loss off service.

Locations:

WMIPS - Ipsley

Service and customer volumes:

Ethernet:20
FTTC:1082

We understand the impact this may have caused and appreciate your patience and understanding.


Closure Details:
We're happy to report that service has remained stable and we'll now close this incident.
Start date:23:48 16th Nov 2023
End date:23:48 16th Nov 2023