INC000100620678 - P2 - Single Exchange - ESFOU - Fountainbridge - Quality of Service - Congestion


Current Status:Closed
We identified an issue that impacted customer connectivity. Services have now recovered.

Some customers connected to Fountainbridge Exchange may have experienced Quality of Service issues due to network congestion.


ESFOU - Fountainbridge

Service and customer volumes:


We understand the impact this may have caused and appreciate your patience and understanding.

WorkLog Submit Date : 14/11/2023 14:56:19

We have ammended some configuration on our switch to stop this congesting again.

We're happy to report that service has remained stable and we'll now close this incident.

WorkLog Submit Date : 14/11/2023 15:24:45

09:47 15/11/2023 Work completed

Start date:15:03 14th Nov 2023
End date:09:47 15th Nov 2023