| Current Status: | Closed |
|---|---|
| We identified an issue that impacted customer connectivity. Services have now recovered.
Some customers connected to Fountainbridge Exchange may have experienced Quality of Service issues due to network congestion. Locations: ESFOU - Fountainbridge Service and customer volumes: Ethernet:74 MPF:242 We understand the impact this may have caused and appreciate your patience and understanding. WorkLog Submit Date : 14/11/2023 14:56:19 We have ammended some configuration on our switch to stop this congesting again. We're happy to report that service has remained stable and we'll now close this incident. WorkLog Submit Date : 14/11/2023 15:24:45 09:47 15/11/2023 Work completed | |
| Start date: | 15:03 14th Nov 2023 |
| End date: | 09:47 15th Nov 2023 |