| Current Status: | Closed |
|---|---|
| We're happy to report that service has been restored.
We have escalated the investigations to our technical team to confirm the reason the device reloaded. We have an update on the impact. Locations impacted: COMBE DOWN (sscbd) FLAX BOURTON (ssfla) BRADFORD-ON-AVON (ssboa) LULSGATE (sslul) MELKSHAM (ssmel) Service and customer volumes impacted: Ethernet: 97 MPF/SMPF: 265 We'll continue to monitor the impacted services and reopen the incident if there are further issues. | |
| Start date: | 14:09 10th Nov 2023 |
| End date: | 14:10 10th Nov 2023 |