INC000100618217 - Multiple Exchanges - Sheffield and Lincoln (SL) - Total loss of data services


Current Status:Closed
We're happy to report that service has been restored.

We would like to inform you that we have received an update from our supplier city fibre regarding the recent network outage. They have identified and resolved a software issue that was affecting the data transmission. As a result, the network connectivity has been restored and we are seeing subscribers reconnecting to the internet. We apologise for any inconvenience this may have caused you and we appreciate your patience and understanding.

We're happy to report that service has remained stable and we'll now close this incident.
Start date:10:57 9th Nov 2023
End date:13:50 9th Nov 2023