13774591 It has been reported that some customers on the Hawkinge exchange are experienc

Details:

Current Status:Closed
Latest Update
We can now confirm resolution to this network incident with all affected tickets now passed back for a retest. Please see our root cause analysis below for an explanation of how this issue occurred.
 
Technical / Suspected Root Cause
Field engineer attended and replaced the CSRi card.
 

Start date:11:51 5th Apr 2021
End date:12:23 5th Apr 2021