13774482 - A number of customers in the Tamworth area are experiencing a loss of service.

Details:

Current Status:Closed
Latest Update
We can now confirm resolution to this network incident with all affected tickets now passed back for a retest. Please see our root cause analysis below for an explanation of how this issue occurred.
 

Summary
Our network monitoring has number of customers in the Tamworth area are experiencing a loss of service. Exchanges affected: EMTMWOR EMHURLE EMPOLSW. INC000100070655
 

Technical / Suspected Root Cause
Connectivity was lost for a brief flap between 06:43 and 06:44. An RFO has been requested from our 3rd party supplier.
 

N/A
Start date:13:20 4th Apr 2021
End date:13:20 4th Apr 2021