13774221 - Some B2B customers connected to Parkstone exchange may have experienced an interruption t

Details:

Current Status:Closed
Latest Update
Preliminary investigations are underway with our engineers to determine the root cause of this network incident. At this stage we are unable to issue an ERT until our engineers have completed further diagnostics.

Date Created - 01/04/2021 14:39:57
Incident Duration - 0 day(s) 0 hour(s) 5 minute(s).
Service Affecting Status - Incident is Service Affecting.
Service Affecting Duration - 0 day(s) 0 hour(s) 5 minute(s).


Technical / Suspected Root Cause
Root cause has not currently been identified.

The next update will follow on Thursday 1 April at 15:40 or upon receipt of further information.


Regards

05:26 02/04/2021 issue resolved and report closed


Start date:14:51 1st Apr 2021
End date:05:26 2nd Apr 2021