13773862 SWUWN - LLANWERN and SWMGR - MAGOR exchanges - Total Loss of Service

Details:

Current Status:Closed
Latest Update
Preliminary investigations are underway with our engineers to determine the root cause of this network incident. At this stage we are unable to issue an ERT until our engineers have completed further diagnostics.

Date Created - 31/03/2021 16:02:43
Incident Duration - 0 day(s) 0 hour(s) 4 minute(s).
Service Affecting Status - Incident is Service Affecting.
Service Affecting Duration - 0 day(s) 2 hour(s) 6 minute(s).
Tickets Raised to Date: 0

Technical / Suspected Root Cause
Root cause has not currently been identified.

The next update will follow on Wednesday 31 March at 20:00 or upon receipt of further information.

05:29 02/04/2021 issue resolved and report closed


Start date:16:43 31st Mar 2021
End date:05:29 2nd Apr 2021