13773588 - ESGRA - GRANTON and ESLEI - Leith exchanges are experiencing Total Loss of Service

Details:

Current Status:Closed
Latest Update
We can now confirm resolution to this network incident with all affected tickets now passed back for a retest. Please see our root cause analysis below for an explanation of how this issue occurred.

Date Created - 31/03/2021 12:12:07
Incident Duration - 0 day(s) 3 hour(s) 21 minute(s).
Service Affecting Status - Incident is not Service Affecting.
Service Affecting Duration - 0 day(s) 3 hour(s) 58 minute(s).
Tickets Raised to Date: 15

Technical / Suspected Root Cause
Root cause has not currently been identified.

Start date:12:27 31st Mar 2021
End date:15:46 31st Mar 2021