13773559 Multiple exchanges - customers are experiencing a loss of data services around Oldham

Details:

Current Status:Closed
Latest Update
We can now confirm resolution to this network incident with all affected tickets now passed back for a retest. Please see our root cause analysis below for an explanation of how this issue occurred.

Date Created - 31/03/2021 10:17:59
Incident Duration - 0 day(s) 0 hour(s) 7 minute(s).
Service Affecting Status - Incident is not Service Affecting.
Service Affecting Duration - 0 day(s) 0 hour(s) 10 minute(s).
Tickets Raised to Date: 0

Technical / Suspected Root Cause
3rd party provided circuits briefly flapped.

Start date:10:36 31st Mar 2021
End date:10:36 31st Mar 2021