13773307 Some customers connecting to Daubhill exchange may be experiencing a loss of voice and broa

Details:

Current Status:Closed
Latest Update
Our engineers are presently liaising with 3rd party suppliers diagnosing the root cause of this network disruption. At this stage Incident Management are unable to issue an ERT until our engineers have completed their diagnostics.

Date Created - 30/03/2021 15:18:24
Incident Duration - 0 day(s) 2 hour(s) 13 minute(s).
Service Affecting Status - Incident is Service Affecting.
Service Affecting Duration - 0 day(s) 2 hour(s) 32 minute(s).
Tickets Raised to Date: 4

Technical / Suspected Root Cause
Root cause has not currently been identified.

The next update will follow on Tuesday 30 March at 19:30 or upon receipt of further information.

Start date:16:01 30th Mar 2021
End date:23:19 30th Mar 2021